General principles and prohibitions. We will only share your information with third parties in the ways described in this Privacy Policy. Without your permission, we do not share Personal Data with third parties for their marketing purposes (including direct marketing). We do not share identifiable health data with third parties for marketing and other purposes not related to providing you access to our Services.
We will not rent or sell your Personal Data to any third parties.Personnel. We share your Personal Data only with our employees and contractors, agents, and auditors who need to know or otherwise access Personal Data under this Privacy Policy and who are bound in writing by confidentiality and other obligations sufficient to protect Personal Data in accordance with this Privacy Policy.
Protection measures. While integrating external services, we choose third parties that can assure they apply all necessary technical and organizational measures to protect users` personal data. However, we cannot guarantee the security of any information transmitted from us to any such third party due to technical accidents that may arise out of our reasonable control. Provided that we followed all demands of applicable personal data protection legislation, we are not responsible for any accidental loss or unauthorized access to your Personal Data through the fault of third parties.
5.1. Disclosures made by youWhen you use our App and/or Website(s), the result of measurements and other functions will be displayed back to you. Certain features of our App allow you to make some of your measurements public, in which case it will become readily accessible to anyone. We urge you to consider the sensitivity of any data you share at your discretion.
5.2. Service providers and subcontractorsProcessing to make the App runWe occasionally engage outside businesses to process your Personal Data on our behalf. They are the “processors” of your Personal Data. Processors assist us in managing the Services, facilitate our communication with you, and carry out other related tasks. To complete these objectives, they may process specific Personal Data on our behalf, acting under our instructions and subject to demands of applicable data protection laws. To the degree applicable legislation requires, we will execute data processing agreements with our processors and maintain responsibility for their actions.
We may engage the following third-party service providers
to provide us with the necessary infrastructure for the delivery and improvement of our services:
Processor`s name and location
Amazon Web Services EMEA SARL; EU, USAServices
Cloud storage and integration services
Privacy statement and Data Processing Addendum
Privacy StatementData Processing AddendumPersonal data collected/shared
All Personal Data that you submit to us and all data contained in the App, namely, User ID, name, email, profile picture, date of profile creation, in-app events, IP address, subscription status, individual identifiers, billing information, subscription ID, measurements data, measurements data source,
Purpose of sharing
Storage of all Personal Data when you use the App
Processor`s name and location
Firebase (Google LLC); EU, USAServices
Hosting, storage, and technical management services
Privacy statement and Data Processing Addendum
Privacy PolicyCloud Data Processing AddendumFirebase Data Processing and Security TermsPersonal data collected/shared
All Personal Data
Purpose of sharing
Storage of all Personal Data when you use the App, cloud computing to perform the App`s functionality
Processor`s name and location
App Store Connect, App Store, Test Flight (Apple Inc.), USAServices
Technical, payment processing, and analytics services
Privacy statement and Data Processing Addendum
App Store & PrivacyApp Analytics & PrivacyPersonal data collected/shared
Payment information, personal identifiers
Purpose of sharing
To collect and process payments for subscription to the App, and for analytic purpose. Note that we do not access your banking information or payment requisites when you purchase subscriptions in the App.
Processor`s name and location
OneSignal, Inc., USA, EUServices
Push notifications and analytics service
Privacy statement and Data Processing Addendum
Privacy PolicyData Processing Addendum - to be provided on data subject`s demand, if applicable
Personal data collected/shared
Device identifiers, external user IDs, and in-app events
Purpose of sharing
To enable reminders and push-notification as part of our App`s functionality and Services
Processor`s name and location
SendGrid (SendGrid, Inc.), USAServices
Email notifications
Privacy statement and Data Processing Addendum
Privacy PolicyData Processing AddendumPersonal data collected/shared
Email address
Purpose of sharing
To communicate with you regarding your purchase of our Services, send you our newsletters, surveys, and other related notifications
Processor`s name and location
Amplitude, Inc., USAServices
Analytical tools
Privacy statement and Data Processing Addendum
Privacy NoticeData Processing AddendumPersonal data collected/shared
App usage data (e.g., device identifiers (not Apple ID), operating system, and IP addresses)
Purpose of sharing
To understand how you use the App and the Services, engage with particular features and what you like or dislike the most to engineer product experiences
Processor`s name and location
Hotjar Ltd. (EU)Services
Analytical tools
Privacy statement and Data Processing Addendum
Privacy Policy Data Processing AgreementPersonal data collected/shared
Hotjar Unique User ID;
device screen resolution;
device type (unique device identifiers), operating system, and browser type;
console logs and errors;
geographic location (country only);
preferred language used to display the Hotjar-enabled site;
mouse events (movements, location and clicks);
keypresses (suppressed by default);
referring URL and domain;
pages visited;
date and time when Your website was accessed and specific event on Your website occured;
user attributes that you may choose to share with us via Identify API
Purpose of sharing
To understand how you use the App and the Services, engage with particular features and what you like or dislike the most to engineer product experiences
Processor`s name and location
Google Analytics, Google Search Console (Google Inc, USA)Services
Analytical tools
Privacy statement and Data Processing Addendum
Google Analytics PrivacyGoogle Ads Data Processing Terms Google Controller-Controller Data Protection TermsPersonal data collected/shared
Google Analytics collects first-party cookies, data related to the device/browser, IP address (when collecting data, Google Analytics 4 does not log or store IP addresses), on-site/app activities and advertising cookies. Cookies on the Websites are collected upon your separate consent for the our use of cookies on your device.
Through Google Search Console we access data about our Websites traffic. This data include type and settings of your browser, unique identifiers.
Purpose of sharing
To measure and report statistics about user interactions on the Websites and in the App for further improvement of our Services
Processor`s name and location
Stripe (Stripe, Inc.), USAServices
Payments
Privacy statement and Data Processing Addendum
Privacy PolicyData Processing AgreementPersonal data collected/shared
Payment Account Details, bank account details, billing/shipping address, name, date/time/amount of transaction, device ID, email address, IP address/location, order ID, payment card details, tax ID/status, unique customer identifier, identity information including government issued documents (e.g., national IDs, driver’s licenses and passports) Note that Stripe does not share your payment and banking information with us; we receive only events and identifiers data about you and your purchases via Stripe payment services.
Purpose of sharing
To collect and process payments for certain web Services. Note that we do not access your banking information or payment requisites when you purchase subscriptions on the web
Processor`s name and location
PayPal, Inc. and its affiliated companiesServices
Payments
Privacy statement and Data Processing Addendum
Privacy StatementData Protection AddendumPersonal data collected/shared
Name, amount to be charged, date/time, bank account details, payment card details, CVC code, postcode, country code, address, email address, fax, phone, website, expiry data, shipping details, tax status, unique customer identifier, IP Address, location, and any other data received by PayPal. Note that PayPal does not share your payment and banking information with us; we only receive events and identifiers data about you and your purchases via payment services.
Purpose of sharing
To collect and process payments for certain web Services. Note that we do not access your banking information or payment requisites when you purchase subscriptions on the web
Processor`s name and location
AppsFlyer (AppsFlyer, Inc), USAServices
App analytics services
Privacy statement and Data Processing Addendum
Services Privacy PolicyData Processing AddendumPersonal data collected/shared
• Technical Information, such as: browser type, device type and model, CPU, system language, memory, OS version, Wi-Fi status, time stamp and zone, device motion parameters and carrier
• Technical Identifiers that generally only identify a computer, device, browser or App. For example, device or advertising identifiers such as IDFA (identifier for advertisers); Google Advertiser ID; and App ID’s.
• Network Generated Data such as IP address and User agent.
Purpose of sharing
To perform analytics activities aimed at monitoring and improving our Services
Processor`s name and location
Google Inc, USAServices
User authentication services
Privacy statement and Data Processing Addendum
Privacy&TermsData Processing AddendumPersonal data collected/shared
When you use Sign in with Google to access our Services, Google only shares with us the following information associated with your Google Account:
• Your name
• Your email address
• Your profile picture
This data is only shared after you give permission. If you want to use Sign in with Google, you can't exclude any of these pieces of data.
Purpose of sharing
To enable Sign in with Google in our Services
Processor`s name and location
Apple Inc, USAServices
User authentication services
Privacy statement and Data Processing Addendum
Apple ID & PrivacySign in with Apple & PrivacyPersonal data collected/shared
When you use Sign in with Apple ID to access our Services, Apple only shares with us the following Personal Data associated with your Apple Account:
• Your email address
This data is only shared after you give permission. If you decide not to share with us any of your Personal Data, we will get only a unique identifier necessary for login, which does not identify you personally.
Purpose of sharing
To enable Sign in with Apple ID in our Services
Processing for marketing and marketing analytics purposesWith your consent, we may share some of your
non-health Personal Data with our marketing and promotional service providers. We do this to market our App and Services, to help new users find out about us, and to develop our business by increasing awareness about the Services.
These are processors we engage for the above purpose:Processor`s name and location
AppsFlyer (AppsFlyer, Inc), USAServices
Marketing and marketing analytics services
Privacy statement and Data Processing Addendum
Services Privacy PolicyData Processing AddendumPersonal data collected/shared
• Technical identifiers: IP address (which may also provide general location information), User agent, IDFA (Identifier for advertisers), Customer-issued user ID and other similar unique technical identifiers;
• Engagement Information such as: clicks on our ads, ad impressions viewed, audiences or segments to which an ad campaign is attributed, the type of ads and the webpage or application from which such ads were displayed, the webpages on our Website visited by you, the URL from the referring website, downloads and installations of the App.
• Your subscription status;
• The fact of application launch.
Purpose of sharing
To analyze and obtain reports of how to optimize our marketing campaigns; for analytical purposes. In order to discover you or users who are similar to you on other platforms, including social networking websites, AppsFlyer may provide your Personal Data to some of its integrated partners (such as Pinterest, Google Ads, Apple Search Ads, FB marketing network, and others). These partners review your Personal Data to display pertinent information about Heartify to those who might be interested in it or prompt you to use the App again if you haven't in a while.
You can withdraw your consent or opt-out from the sharing of your Personal Data with AppsFlyer for marketing and promotional purposes anytime by adjusting your device settings.
Processor`s name and location
Facebook (Meta), USAServices
Analytics / ad management services
Privacy statement and Data Processing Addendum
Privacy PolicyData Processing AddendumPersonal data collected/shared
Technical identifiers and raw data, namely, event status, event revenue, and currency, event source, campaign ID, site ID, region, country, state, city, IP address, Customer User ID, Advertising ID, IDFA, IDFV; data about your device, namely, device category, platform, OS version, App version, and ID.
Purpose of sharing
To promote our Services and obtain marketing analytics data
Processor`s name and location
Mintegral North America Inc., USAServices
Marketing services
Privacy statement and Data Processing Addendum
Privacy Pilcy and Data Protection AddendumPersonal data collected/shared
Technical identifiers and raw data, namely, event status, event revenue and currency, event source, campaign ID, site ID, region, country, state, city, IP address, AppsFlyer ID (if applicable), Advertising ID, IDFA, IDFV; data about your device, namely, device category, platform, OS version, App version, and ID.
Purpose of sharing
To promote our services and place ads on the Internet
Processor`s name and location
TikTok Pte. Ltd, SingaporeServices
Analytics / ad management services
Privacy statement and Data Processing Addendum
Privacy PolicyData processing addendumPersonal data collected/shared
Personal information accessed or collected in connection with an event on TikTok inventory and properties, including a user’s non-intentional interaction with our ads, including hovering over, muting, pausing, or closing our ads; and any derivations or combinations of such personal information
Purpose of sharing
To promote our services and place ads on Tik Tok platform
Processor`s name and location
Unity Technologies S.F., 30 3rd Street, San Francisco, CA 94103
Services
Analytics / ad management services
Privacy statement and Data Processing Addendum
Privacy PolicyData Processing AddendumPersonal data collected/shared
• End Users data including voice (if applicable), advertising identifiers or device IDs (e.g. IDFA GAID), User IDs, IP address, game play, in-app purchase, and device data, including device identifiers,
• Information related to the ad content or attribution data sent by Heartify or Heartify`s agent
Purpose of sharing
To promote our services and place ads on Unity platform
Processor`s name and location
Apple Search Ads platform (Apple Inc.), USAServices
Analytics / ad management services
Privacy statement and Data Processing Addendum
Privacy PolicyGeneral Apple Privacy PolicyPersonal data collected/shared
To ensure delivering the most relevant ads, Apple Search Ads may use the following:
• Account Information. This includes the information a customer includes in their Apple ID account (is not shared with Heartify).
• App Store Data. This includes information provided by developers to define and categorize their apps. It also includes insights derived from non-personal historical search terms, App Store downloads, App Store browsing activity, and in-app purchases made through the App Store.
• App Transaction Data. This includes historical information about users’ transactions on the App Store, including apps they’ve downloaded and in-app purchases they’ve made.
• Contextual Information. This includes a customer’s device type, iOS version, time of day, device location, search query, and information about the page they’re viewing, or app they're downloading.
Purpose of sharing
To promote our services and place ads on Apple Search Ads platform
Processor`s name and location
ironSource Mobile Ltd.Services
Analytics / ad management services
Privacy statement and Data Processing Addendum
Privacy PolicyData Protection AddendumPersonal data collected/shared
Device ID, IP address, Online unique identifiers, User ID, if provided by us
Purpose of sharing
To promote our services and place ads on ironSource platform
Processor`s name and location
Google Ads service, (Google Inc.)Services
Analytics / ad management services
Privacy statement and Data Processing Addendum
Google Privacy & TermsGoogle Ads Data Processing TermsPersonal data collected/shared
Secure Signals; Names, email addresses, phone numbers, addresses, client identifiers, online identifiers, including internet protocol addresses; partner-provided identifiers; cookie identifiers, device identifiers;
Purpose of sharing
To promote our services and place ads on Google
These lists may be amended or modified from time to time according to our business needs, on our sole discretion and without giving notice to you, but provided that such extension in sharing of your Personal Data do not require your consent as legal basis for processing. If so, we will ask you for consent while informing you of modifications for further processing.
How to opt-out from tracking in the AppIf you don't want third-party service providers to personalize ads on the basis of your interests, please choose option "Limit Ad Tracking" on your iOS device in Settings/ Privacy/ Advertising, please find additional information here: https://support.apple.com/en-us/HT202074
You can also disable
Tracking for
Heartify App in the
Settings of your phone.
Remember that when you opt out of certain interest-based advertising, you may still receive contextual ads based on other non-personal information, such as ads related to the content of other digital products you are using.
Our App does not track your precise location data.
5.3. Third-party websites and social media widgetsOur App may contain links to third-party websites/services, or you may access the App from a third-party site. We are not responsible for the privacy practices of these third-party sites or services linked to or from our App, including the information or content contained within them. Our Services may also include social media features, such as Twitter, Facebook, and Instagram buttons. These features may collect your IP address and which page you visit on our site and may set a cookie to enable the feature to function properly. Your interactions with these features are governed by the privacy statements of the company providing them.
5.4. Business transfers, legal requirements, and protection of our rightsWe may disclose your personal information if it is needed for objective reasons, due to the public interest, or in other unforeseen circumstances:
- to the extent permitted and as restricted by law, in response to subpoenas, court orders, or legal processes, including to meet national security or law enforcement requirements;
- when we believe, in good faith, that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or enforce our agreements, policies, and terms of service;
- if we are involved in a merger, acquisition, or sale of all or a portion of our assets, you will be notified via prominent notice in our App of any change in ownership or your personal information usage, as well as any choices you may have regarding your personal information.
Depending on the circumstances, we may rely on legitimate interest or legal obligation as a legal basis for the above processing activities.
5.5. Aggregated or anonymized dataWe may share aggregated or anonymized information that does not directly identify you with other third parties, not mentioned above, such as our partners and research entities, for statistical, analytic, and scientific purposes. Anonymization and further use of anonymized information are done under our legitimate interest and aimed at contributing scientific value in our activities to increase awareness about heart health and general well-being across society worldwide.