If you’ve purchased a subscription via the website, but you can’t access your account, first it’s always a good idea to check if you’re signing in at the right place, and that you’re email and password are correct. We know, it sounds quite obvious, but we’ve all been there! Make sure that you are using the same email and password that you chose when you purchased the subscription.
Then, if that doesn’t work, try resetting your password. This can also help if you’ve accidentally skipped setting a password after purchasing.
Then, if that doesn’t work, try resetting your password. This can also help if you’ve accidentally skipped setting a password after purchasing.