- Your device might not support HRV measurements
- Or you didn’t give the required permissions.
To make sure the app has all the necessary permissions:
- Open the Health app
- Go to the Sharing tab and scroll down
- Tap Apps
- Find Heartify in the list and tap on it
- Make sure all the permissions are enabled.
- Return to Heartify and pull down on the dashboard screen. The synchronization icon should appear at the top and your measurements will appear in a minute.