To ensure that we can find and fix it as soon as possible, please include the following in your report:
- Describe the exact steps that led to the problem.
- What is your device model and app version? If you are sending a report from within the app, we will attach this information for you, please keep it in the email.
- Attach a screenshot of the app where you can see the problem or error message. If possible, take a screen recording.
- Let us know any other details that might help: did the problem only appear after an update? Does it repeat the same exact way every time?
Any additional information can help us locate the problem and fix it.